Frequently asked questions
Do natural ingredients work as well?
Yes, they do. They don't need extra effort. You do need to know how to use them for best effect and then let them do what they are good at doing!
Can I get refills?
Yes, were possible and practical we provide refills. The main decision is 'does it make if a great deal for our customer?', and if it does we will offer it.
How do I get the best from the products?
Directions for use are on each product but I am also working on top tips as there is so much more to tell you. I also have some videos showing how to use them. These will be regularily posted on WGG instagram and facebook linked to the WGG website.
Is WGG insured?
Yes, we have annual insurance for product liability.
How safe are the products?
I only use ingredients that are needed in each product and they all have European safety useage information. The ingredients are food grade quality where appropriate and available.
Do you check the provenance of the ingredients and containers you use for your products?
Yes. It's hard being a small business to source packaging and containers to fully meet my standards and requirements, so I've worked hard in researching UK based companies that can best fit my current needs.